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How to get in touch

We are here to help so if you have a general enquiry, having trouble accessing your quote or you are experiencing technical difficulties with Compare My Bike Insurance please get in touch.

If your query is regarding Compare My Bike Insurance, please contact us as follows:

By Telephone:

0333 999 3047

By E-mail:

info@comparemybikeinsurance.com

Our office opening hours are:

Monday - Friday 9am – 6pm

Saturday 9am – 5pm

Sunday Closed

If your query is relating to your insurance provider, please call them directly.

If you are unhappy

Whilst we will make every effort to maintain the highest standards, we recognise that there may be some occasions when we fail to satisfy the particular requirements of our customers. We therefore have procedures in place to investigate and remedy any area of concern. If your complaint is regarding your insurance policy itself, please contact the bike insurance brand directly, who will be able to access your policy directly.

If you’re not happy with Compare My Bike Insurance, please contact us as follows:

In writing to:
Compare My Bike Insurance
Nile Street
Burslem
Stoke-On-Trent
Staffordshire
ST6 2BA

Please include your name, address, a contact number, your quote number and details of why you are unhappy. This will help us to respond to you as quickly as possible.

Is COVID-19 causing you problems with your policy? Find out how we can help.